Appliance repair
Oven and range repair in Salt Lake City
We repair gas and electric ovens, ranges and stoves in homes across Salt Lake County, Utah, and the rest of the Wasatch Front. Dash Appliance Service sends a technician to your home, Monday to Friday.
$99 trip fee, credited toward the repair when the repair is completed. How our pricing works
Common oven and range problems
What each problem usually means, and what you can safely check before you call.
Oven not heating
On an electric oven, a burned-out bake or broil element is a common cause, and you can often see a break or a blister on it. Most gas ovens light the gas with an igniter. If the burners on top work but the oven won’t heat, the igniter may be dirty or faulty. On either kind, a failed temperature sensor or control board can also stop the oven heating.
Check first: With an electric oven off and cool, look at the bake element (bottom) and broil element (top) for breaks or bubbles.
Burner not heating
On a coil cooktop, the burner, its socket or its switch may have failed. On a glass cooktop, the element under the glass or its switch may have failed. Most gas ranges light each burner with a spark, which makes the clicking sound. If it clicks but won’t light, the burner cap may be out of place. Or the burner may be wet or clogged after a spill or a clean. If it won’t click, or still won’t light once it’s clean and dry, a part may have failed. It could be the igniter, its switch or the spark module, which powers the spark.
Check first: On a coil cooktop, with everything off and cool, swap the dead burner with a working one of the same size. If it heats in the other spot, the socket or switch is the problem. If a socket looks burned or melted, stop.
Oven temperature is wrong
If food burns or stays raw in the middle, the temperature sensor may be failing. Many ovens also let you adjust the temperature by a few degrees in the settings.
Check first: Check your manual for the temperature adjustment setting.
Oven or range won’t turn on
A blank display can mean a failed control board or a problem with the power supply to it. Electric ranges use a double breaker, so check that first.
Check first: Check the breaker. Make sure a delay start, timed cook or Sabbath mode isn’t set.
Oven door stuck locked after self-clean
The door stays locked until the oven cools down, which can take an hour or more. If it’s still locked after several hours, the lock motor or door switch may have failed.
Check first: Let it cool fully. Then switch the range off at the breaker for a minute and back on.
Want an experienced technician to diagnose your oven? Call or book a visit.
What an oven and range repair visit costs
$99 trip fee, credited toward the repair when the repair is completed. Each extra appliance we diagnose on the same visit is $20, also credited toward the repair when the repair is completed. How our pricing works
The repair price depends on the fault and the part.
Brands we repair
We service most major brands, including Wolf, Whirlpool, KitchenAid, Maytag, Amana, JennAir, Frigidaire, Electrolux, GE, Café, Monogram, Hotpoint, LG, Samsung, Bosch, Thermador, Viking, Dacor, Fisher & Paykel, Miele, Kenmore.
Not sure about your brand? Call or text (801) 751-4084 and we’ll tell you.
Dash Appliance Service is an independent repair company. We are not affiliated with any appliance brand.
Safe checks before you call
- Check the breaker for the range.
- Make sure a delay start, timed cook or Sabbath mode isn’t set.
- With an electric oven off and cool, look at the bake and broil elements for breaks or bubbles.
- On a coil cooktop, with everything off and cool, swap a dead burner with a working one of the same size. Stop if a socket looks burned or melted.
Good to know in Salt Lake County
From outside sources, not Dash's own jobs.
Is it my oven, or the altitude?
It may be the altitude. USDA says that above 3,000 feet, cooking may need changes in time, temperature or recipe. Salt Lake City’s airport sits at 4,227 feet. If a recipe has high-altitude directions, use them. If food still burns or stays raw, test the oven the way your manual says before you blame the temperature sensor.
Sources: USDA Food Safety and Inspection Service, High Altitude Cooking (last updated August 13, 2024); NOAA National Centers for Environmental Information, Local Climatological Data, Salt Lake City (1991–2020 normals) (2021).
Repair or replace your oven?
Consumer Reports says its data generally points to repairing a range, since many range repairs are simple and low in cost.
An older rule of thumb from Consumer Reports: don't spend more than half the price of a new appliance repairing an old one.
Sources: Consumer Reports, Should You Repair or Replace Your Broken Range? (updated January 29, 2024); Consumer Reports, Consumer Reports Offers Insights on When to Repair and When to Replace (January 9, 2014).
This is outside guidance, not data from Dash's own jobs. Ask for the repair price, then compare it with the price of a new range you would actually buy.
Questions to ask the technician
- Is it an element, the igniter, the temperature sensor or the control board?
- What will the whole repair cost?
- Could the maker’s warranty or a recall cover it?
From a customer
My oven quit working. A technician showed up the next day, ordered the parts, and everything was fixed in less than two weeks. Great and reliable service!
Jeanie A.
Where we repair ovens and ranges
Homes across Salt Lake County, including Salt Lake City, Bluffdale, Draper, Riverton, Herriman, South Jordan, West Jordan, Sandy.
See every area we serveOven and range repair questions
Can I still use the cooktop if the oven isn’t working?
Often yes, because the oven and the burners use separate parts. But if anything sparks or smells burnt, stop using the whole range and switch off its breaker.
Why does my oven smell when I turn it on?
A burning smell the first few minutes is often food or grease on the oven floor or an element. Smoke with no food inside, or a strong electrical smell, means turn it off at the breaker and call.
Need your oven looked at?
Call (801) 751-4084 during office hours, Mon–Fri 8–7, or book online any time.