Refrigerator repair
Ice maker repair in Salt Lake City
We repair refrigerator ice makers in homes across Salt Lake County, Utah, and the rest of the Wasatch Front. Dash Appliance Service sends a technician to your home, Monday to Friday.
$99 trip fee, credited toward the repair when the repair is completed. How our pricing works
Common ice maker problems
What each one usually means, and what you can safely check before you call.
Ice maker not making ice
Often the water isn’t getting to it. The filter may be clogged, the water valve may be shut or worn out, or the water line may be frozen or kinked. It can also be the ice maker itself, or a freezer that isn’t cold enough.
Check first: Make sure the ice maker is switched on and its arm isn’t raised to the off spot. Then check that food in the freezer is frozen hard.
Small, hollow or few ice cubes
Too little water is the usual cause. An old filter, a kinked line or low water pressure can slow the flow. The valve that lets water in can also wear out.
Check first: Find out when the water filter was last changed. If it’s due, change it and give the ice maker a day to catch up.
Ice maker leaking water
Water can leak from a loose or cracked water line, or from a valve that won’t close. If the tube that fills the ice maker freezes shut, the water can spill over. Look for water under the fridge or ice stuck to the bin.
Check first: Look behind the fridge for drips at the water line. If water is on the floor, turn off the valve that feeds the fridge.
Ice stuck together in the bin
Cubes freeze into a clump when the bin sits unused for a while or the freezer door is left open. A clump can block the dispenser and stop the ice maker.
Check first: Empty the bin, break up the clump and throw the old ice away. If it clumps again within a few days, have it looked at.
Ice dispenser not working
If the bin fills but no ice comes out, the trouble is usually in the dispenser. The chute may be jammed, the door flap stuck, or the switch or motor worn out.
Check first: Make sure the dispenser isn’t locked. Many fridges have a lock button. Then check that ice isn’t packed in the chute.
Want an experienced technician to look at your ice maker? Call or book a visit.
What the visit costs
$99 trip fee, credited toward the repair when the repair is completed. Each extra appliance we diagnose on the same visit is $20, also credited toward the repair when the repair is completed. How our pricing works
Brands we repair
We service most major brands, including Sub-Zero, Whirlpool, KitchenAid, Maytag, Amana, JennAir, Frigidaire, Electrolux, GE, Café, Monogram, Hotpoint, LG, Samsung, Bosch, Thermador, Viking, Dacor, Fisher & Paykel, Miele, Kenmore.
Not sure about your brand? Call or text (801) 751-4084 and we’ll tell you.
Safe checks before you call
- Turn the ice maker on, and lower its arm if it has one.
- Change the water filter if it’s due.
- Make sure the water valve behind or under the fridge is fully open.
- Check that the water line isn’t kinked where the fridge was pushed back.
- Empty a bin of clumped ice.
Good to know
From outside sources, not Dash's own jobs.
How often should the fridge water filter be changed?
Whirlpool recommends replacing its filter every 6 months, when the filter light comes on, or as needed. It says a clogged filter can cut the water flow to the ice maker and dispenser, which means less ice and a slower dispenser.
Source: Whirlpool, Ice Maker Not Working - Troubleshooting (undated, read October 11, 2026).
What are the white flakes in my ice?
Usually minerals from your water. Whirlpool says white bits in melting ice are minerals, usually calcium carbonate, and are normal where water is hard. It also advises against hooking an ice maker up to softened water, since the salt can damage its parts.
Source: Whirlpool, Particles in Water - Cloudy Water - Side by Side Refrigerator (undated, read October 11, 2026).
Ice maker repair questions
Can you fix just the ice maker?
Yes. If only the ice maker is acting up, the technician starts there. You get a flat-rate quote before any work starts.
Can you look at another appliance on the same visit?
Yes. The $99 trip fee includes the diagnostic for one appliance. Each extra appliance we diagnose on the same visit is $20.
Need your ice maker looked at?
Call (801) 751-4084 during office hours, Mon–Fri 8–7, or book online any time.